Question 1

How do I open the unit?

Accepted Answer

When you purchased your generator, you get a literature packet that contains the key. Insert the key into the lock and turn it 45° to unlock. Lift the hood.

Question 2

How do I turn off my generator?

Accepted Answer

Open the hood. Move the circuit breaker to the OFF position to stop powering the house. The circuit breaker is located below the black controller. Once switched OFF, let the generator run for 2‐5 minutes then press the blue OFF button located on the controller.

Question 3

How long can it run before I need to check the oil?

Accepted Answer

Be sure to check the oil every 8 hours and change the oil after every 100 hours of use. If this is not possible, at the very least, check the oil every 24 hours. It's very important that the oil is checked and changed correctly in a timely manner to avoid damaging your generator. It's important not to rely on the low oil pressure switch (which is very different from a low oil level switch) to shut the machine down. The damage will most likely already be done by the time this occurs.

Question 4

How much oil will my generator consume?

Accepted Answer

Since variables such as engine hours, load, model, and other factors influence fuel consumption, there is no standard amount of oil being consumed. As long as you check the oil level and change the oil as instructed then your generator should be in good condition.

Question 5

What type of oil do I put in the generator?

Accepted Answer

We recommend 5W30 Full Synthetic Oil. If that's not available, then you may also use conventional mineral base oil. If the engine has been serviced before and filled with conventional oil, then refill it with conventional. It's important not to mix the synthetic and conventional oil. It can damage your engine.

Question 6

Where is the dipstick?

Accepted Answer

The dipstick is located on the back of the engine and has a yellow ring or handle on the end of it.

Question 7

How do I check the oil?

Accepted Answer

After you turn off the generator, allow the engine to sit for 2 minutes to let the oil settle. To check the oil level, pull the dipstick from the back of the engine, wipe it with a clean rag and place it back into the dipstick tube. Pull the dipstick back out and examine the end of the dipstick. The end of the dipstick has crosshatching between an 'F' (full) and an 'L'(low). The oil level should fall between these two markings. If it is towards the low end, add oil.
 
To add oil, find the yellow cap (that's engraved with a picture of an oil can) on the front of the engine. Add a few ounces of oil then check the oil level again by inserting and removing the dipstick. Repeat these steps and continue adding oil until the level is at or near the 'F'. Do not overfill the engine. If the engine has been serviced before and filled with conventional oil, then refill it with conventional oil and NOT synthetic oil. It's important not to mix the two oils. Once oil is at a desirable level, start the generator by pressing the AUTO button. After the generator is started, flip the circuit breaker to the ON position and the generator should be supplying power to the house.

Question 8

What do I do when the water rises above the generator?

Accepted Answer

If it's safe to go outside, turn your generator OFF. If you can't get to your generator and it continues to run while submerged in water, there will most likely be internal damage. There is not much else you can do. Remember, water and electricity can be very dangerous and if the generator is submerged, you will have both conditions.

603-394-2080

FAQ

For all of your generator needs

603-394-2080

ADDRESS

8 Chase Park Rd, Unit A

Seabrook, NH 03874

SERVICES

INSTALLATION

SERVICE

Showroom Hours:
Monday - Friday 8AM - 4PM

MENU

HOME

ABOUT US

PRODUCTS GALLERY

FAQ

For all of your generator needs

603-394-2080

ADDRESS

8 Chase Park Rd, Unit A

Seabrook, NH 03874

SERVICES

INSTALLATION

SERVICE

Showroom Hours: Monday - Friday 8AM - 4PM

MENU

HOME

ABOUT US

PRODUCTS GALLERY

Showroom Hours:
Monday - Friday 8AM - 4PM